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News Detail

New Service Center for Better Statisfaction in Italy

5/7/2019 Omnik

As the growing Business in Italian market and termination of the business relationship with Omnik Med SRL. Omnik China factory has made a strategic move by setting a localized service center in Italy.

The new Service Center is specially set up in Italy and will be capable of providing domestic services across all Italy.

The detailed contact info is:

OMNIK INVERTER CENTRO ASSISTENZA

Add:      via Keplero 4 Pero 20016(MI), Italy
TEL    +39 3515255885
Contact person       Luisa
E-mail:        assistenza.Italia@omnik-solar.com

Italy after-service office.jpg

OMNIK INVERTER CENTRO ASSISTENZA is the only after-sales service center authorized by Omnik New Energy Co, Ltd. (www.omnik-solar.com) . The center will be able to deal with calls and E-mails regarding to after-service demand in the Italian region; Update inverter firmware and provide on-site service. Installers training is also planned to be organized by the center.

Since termination of the business relationship with Omnik Med Srl., Omnik New Energy Co, Ltd.will no longer provide after-sales service for the products sold by Omnik Med Srl.fromJanuary30th, 2019. From now on, Omnik temporarily request the clients in Italy to provide purchasing invoice and inverter serial number when request for after-sales service to the center or the headquarter. Once the authenticity of information has been confirmed, Omnik will provide the after-sales service.

Omnik further suggests all clients in Italy have purchased Omnik products, to check the warranty status by browsing our website https://www.omnik-solar.com/warranty-search.  If there is no warranty linked to your SN number, Omnik strongly suggests you to contact us within 45days.